High Performance Coaching

Coaching is the most effective way of getting the best out of people. This workshop looks at how to motivate people, setting good objectives and using the GROW model to coach

Presentation Skills

There are two stages to this workshop and each can run as individual courses. The first looks at how to structure a presentation, choosing content and visual aids and the second concentrates on presenting skills, dealing with nerves, body language & handling questions

Time Management

Time is a precious resource but we all waste it. This workshop looks at quick and easy methods to analyse how you use your time. It show techniques to save time immediately and also working proactively to save time in the future.

Performance Management

This workshops takes you through a structured method on how to deal with a performance issue. It is a guide on how to identify what the issue is and how to deal with it consistently and fairly

High Performance Management

This workshop is designed for Managers that need to get the most out of their teams. There is a second workshop that deals with Sales Management as well. This workshop covers what makes a good Leader/ Manager, Situational Leadership, Motivation techniques and enable then to effectively manage their team

High Performance Sales

A good Sales Force is key to the success of most businesses. This workshop goes through a structured approach to sales, ensuring there is a need to sell against, effectively presenting, closing & handling objections

Competency Interviewing

Making a mistake when recruiting can be extremely expensive. This workshop looks at a structured approach to Interviewing and using past behaviour as measure of how the candidate will perform in the job

Managing Teams effectively

This workshop is designed for new Managers / Supervisors and it covers the basics of Management and getting the best of people.

Stress Management

Stress is an every day part of our lives. This workshop looks at what causes stress and how to deal with it with various techniques to help cope.

Business Communication

Whether you are communicating by email, letter or telephone, you need to ensure that it is always done in a professional and structured way. Little things like grammar can make a big difference to the impact any message has.

Project Management

This workshop is designed for people running small to medium sized projects. It gives a structured way to plan, run and monitor a project. It looks at risk analysis, managing stakeholders.

Customer Service

Customer service can make or break a company. This workshop covers what makes good customer service, how to deal with customers on the phone and dealing with complaints

Effective Meetings

Get the most out of your meetings. This workshop looks at the different types of meeting, how to plan them properly & how to deal with team behaviour

Train the Trainer

In most offices, there is someone that looks after the training of the other staff. This workshop provides a guide on how to put together effective sessions, ensuring the session caters for all learning styles & presenting the session effectively.